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View compareCancellation Policy
We understand that plans can change, and we’re here to help! Please review our cancellation policy below:
Order Cancellation
- Before Shipment: You may cancel your order within 24 hours of placing it for a full refund. Please contact us immediately at [your email] with your order details.
- After Shipment: Once your order has been shipped, it cannot be canceled. However, you may be eligible for a return or exchange (refer to our Return Policy for details).
Subscription Cancellations (if applicable)
- If you have subscribed to any of our services, you can cancel your subscription anytime before the next billing cycle to avoid charges.
- No refunds will be issued for the current billing cycle once a subscription has been processed.
Custom or Personalized Orders
- Orders for custom or personalized items cannot be canceled once production has started.
How to Request a Cancellation
To cancel your order, please email us at [your email] with your order number and reason for cancellation. Our team will review your request and get back to you as soon as possible.
We appreciate your understanding and support! If you have any questions, feel free to reach out at gbendha@gmail.com.
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Our team
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager